Don't wait for Amazon to warn you. Jarvio monitors your metrics and alerts you before problems escalate into suspensions.
Amazon measures your seller performance across five core metrics: Order Defect Rate (ODR), Late Shipment Rate, Pre-fulfillment Cancel Rate, Valid Tracking Rate, and Policy Violations. Breach any threshold and Amazon can suppress your listings, restrict your account, or suspend you entirely. The problem is that most sellers only check these metrics when something goes wrong, and by then the damage is done.
A single bad week can push your ODR above 1%. Three A-to-Z claims on a high-volume product, a batch of defective units, or a supplier quality issue can cascade quickly. By the time you notice the yellow or red flag in Seller Central, you've already lost the Buy Box on affected ASINs and Amazon's algorithm is suppressing your visibility.
Jarvio connects to the SP-API and pulls your account health data continuously. Instead of logging into Seller Central and navigating to the Account Health dashboard manually, you get a real-time view delivered to Slack or available on demand in chat. More importantly, Jarvio alerts you when metrics are approaching thresholds, not after they've been crossed.
Every metric that Amazon uses to evaluate your account health is tracked continuously. For FBA sellers, this includes warehouse-related issues like lost inventory and damaged units that can trigger claims. For FBM sellers, shipping performance metrics like Valid Tracking Rate and On-Time Delivery Rate become critical.
Beyond the standard metrics, Jarvio also tracks listing-level health. Suppressed listings, stranded inventory, and policy warnings are caught immediately. If you're managing a large catalog, it's easy to miss a single suppressed ASIN that's quietly losing you revenue. Jarvio catches these gaps automatically.
When an issue is detected, Jarvio doesn't just flag it. It investigates. For A-to-Z claims, Jarvio pulls the claim details, cross-references with order data, and determines whether the issue is seller-caused or Amazon-caused. For policy warnings, it identifies the specific listing and violation type so you can respond quickly.
Most sellers operate reactively. They see a notification in Seller Central, panic, and then scramble to fix the issue. Proactive monitoring flips this: you know about problems before Amazon flags them, giving you time to fix root causes rather than fighting fires.
For example, if your ODR is at 0.7% and Jarvio detects a pattern of negative feedback on a specific ASIN, it will alert you that this product is likely to push your ODR above threshold within the next 2-4 weeks if the trend continues. That gives you time to investigate the product quality issue, update your listing to set better expectations, or adjust your fulfillment approach.
This is especially valuable during high-volume periods like Prime Day and Q4, when order volumes spike and even a small percentage of issues can push metrics above thresholds. If you're preparing for Prime Day 2026, having continuous health monitoring running beforehand means you'll catch issues before they compound.
Account health monitoring works best when combined with other Jarvio capabilities. Review monitoring catches negative sentiment early, which is often the leading indicator of ODR problems. Inventory alerts prevent stockouts that lead to cancellations. And automated reporting gives you the weekly health digest that keeps you informed without manual checking.
The goal is simple: never be surprised by an account health issue again. Jarvio watches everything so you can focus on growing your business instead of constantly monitoring dashboards.
Jarvio connects to your Seller Central data via SP-API. Takes 2 minutes.
Continuous tracking of all account health metrics with customizable threshold alerts.
Proactive recommendations and root-cause investigation when issues are detected.
ODR, late shipment rate, cancellation rate, tracked continuously against Amazon's thresholds.
Get warned when metrics approach thresholds, not after they've been breached and Amazon takes action.
Suppressed, at-risk, and policy violation monitoring across all ASINs in your catalog.
See if account health metrics are improving or declining over time with weekly trend data.
Jarvio digs into A-to-Z claims and chargebacks to find root causes and recommend fixes.
Early warnings give you time to fix issues before Amazon restricts your account.
Account health monitoring works alongside review monitoring, listing optimization, and automated reporting. If you're tired of juggling separate tools, see how sellers are consolidating their stack with Jarvio.
500 free credits. No credit card required.
